The main problem with the 1st order was the lack of experience in oversee shipment what resulted in a fair amount of broken active carbon filters. We communicated with the company's contact persons (3) and a solution was made to improve the packaging quality. Very happy about it. A bigger problem was the incomplete, late and apparently difficult communication from the manufacturer with the shipping company they chose. I have the feeling after the 3erd order there was an improvement.
Tedarikçinin yanıtı:
Thank you very much for your understanding, logistics made our transaction cumbersome
22 Feb 2024
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by SGS Group
00:18